I bought mods from a lot of companies. Watches by Andrew is top-notch when it comes to customer service and making things right if something isn’t right. They’re not all the same. Customer service matters as much as the watch to me.

I emailed with a request for a new watch one they did not have on there sight. Responded extremely fast. With the details in hand they got back to me to make sure it was what I wanted and that was it. I received my watch shortly after, exactly what I asked for. Definitely would recommend them to anyone interested in a watch. I will definitely be purchasing more in the near future. Thank you.

I love this watch! Really classy and beautiful. Patricia and Andrew were amazing to deal with and responded to any questions very quickly. Watch arrived in 2 weeks over Christmas. This watch is a stunning addition to my collection! Thanks to both of you.

I had been in the market for a homage style watch for some time and during that search I inadvertently stumbled across Andrew's website. After having read the positive reviews submitted by many purchasers and after having decided upon the piece I wanted, I ordered the Custom Coke watch photographed on Andrew's website. An important purchase consideration for me was the fact that Andrew operates a Canadian company in a competitive retail sector. The communication from his team was timely and honest and, most importantly, his company scored a hat trick with the watch delivered: great price, good looks and so far, a reliable timepiece. I hope fellow Canadians step up and give Andrew an opportunity to earn their trust.

This is my second watch from Watches by Andrew and once again I couldn't be happier. There is no way the model which this pays homage to is worth 10k more than this beautiful 3 handed black beauty. I am also loving the new single watch travel pouch that it came in. Thanks again for the beautiful time piece!

I bought an ice blue land dweller-styled mod from Andrew several weeks ago, and when it arrived it immediately became one of my daily drivers.

I like it so much that I just bought a different one as a gift for a family member. This next one was a custom Day-Date style, but a variation from anything else on the website.

Can’t say enough good things about the process, too, with timely answers to questions in email. Loving watch #1, just ordered watch #2.

Beautiful watch, great customer service. Excellent quality will definitely buy again

It’s almost impossible to find great quality products and great customer service in the same place anymore. Look no further. I’m not a “review” guy, but couldn’t be more satisfied with my transaction from beginning to end. Customer Service was absolutely amazing and I’ve been in the customer service industry for 40+ years. Nobody ever really reaches the bar with me, but Andrew and his crew did and then some. Then the watch showed up. Perfect! Exactly as described and shipped as agreed.
If you are in the market for a great looking time piece…. Look no further, you won’t be disappointed.

This is the 3rd watch Andrew has built for me and once again I'm blown away at the level of detail. The watch is exactly what I was looking for and his customer service is unmatched, as he takes the time to respond to every inquiry and does everything he can to make sure the customer is happy.

Quality of materials, workmanship and overall quality are an amazing value. Aesthetically they create a ton of attention. Amazing pieces.

I live in the Southeast USA and just got my watch today. It far exceeded my expectations!!! Will certainly buy from this company again!
High recommend! 👍👍👍👍👍

The watch aside all I can say is customer service! I don’t think I’ve ever experienced customer service like this in my life. Extremely helpful and confident in the quality of his work. I get asked about my watch all the time. Obviously I have to tell them it’s not a rlx but you’re not going to get anything as close to one anywhere else. I can confidently say I’ll be purchasing another!

Where to start?This Deepsea Dweller is a wonderful watch,not only is it big it sits very comfortably after I removed 4 links using the handy tools provided.The attention to detail truly is first class from the domed Sapphire lens to the sheen in the ceramic bezel this watch makes a statement,this is my first buy of a Seiko mod and by the quality of the watch plus the outstanding customer service I received from Andrew himself I will be shopping here again very soon, highly recommend thanks again
Tim W J

Great experience. I ordered a custom Seiko Sub mod and it came out perfect with my dream color scheme. All the extras such as the nice box and tools are an extra special touch.

Purchased a custom meteorite GMT watch with automatic movement NH34 and I am more than satisfied. The Webb description was dead accurate. The craftsmanship is superb. As usual Andrew is very easy to deal with, possesses very good communication skills, and is very proactive with his business. If you have any issues during the buying process, he’s there to assist you 24/7.